Can I reschedule my lessons?
Lessons are scheduled on a weekly basis to ensure consistent progress. If you need to reschedule, just provide at least 24 hours’ notice, and we’ll find a new time within the same week.
Missed a lesson without prior notice? No worries—but it will still be counted as completed and paid. This policy helps maintain commitment and ensures the best learning experience for you!
Can I cancel my lessons?
All scheduled lessons are non-refundable and must be paid for in full.
However, if you are unable to attend a lesson, you may send a qualified substitute student to take your place. The substitute student must be agreed upon in advance, and you are responsible for ensuring that they show up for the lesson.
Can I stop the lessons at anytime?
Lessons are booked and paid for in 4-lesson packages.
If a student wishes to pause or stop lessons, they must provide at least one week’s notice before the next billing cycle (before the next 4-lesson package starts).
If no notice is given, the price of a 1-hour lesson ($65) will be charged and counted as part of the package, regardless of whether you usually take 30-minute or 1-hour lessons. The student is welcome to take the lesson if they wish, but it will be counted even if they do not attend.
Late Attendance policy
• For 30-minute lessons:
If a student is more than 10 minutes late without prior notice, the lesson will be considered a no-show and will not be rescheduled or refunded.
• For 60-minute lessons:
If a student is more than 15 minutes late without prior notice, the lesson will be considered a no-show and will not be rescheduled or refunded.
•Please communicate if you anticipate being late. Whenever possible, I will do my best to accommodate minor delays when notified in advance.
How are payments collected?
All payments are processed securely through PayPal, one of the most trusted and reliable payment platforms for online transactions.
PayPal uses advanced encryption technology to ensure the safety and privacy of your payment information, providing a secure experience for all our customers